Learning & Development Manager
Description
As an L&D Manager at System Pavers, you will play a pivotal role in leading the design, implementation and management of training programs and learning strategies that drive organizational growth and employee success. The L&D Manager will play a pivotal role reporting to the Director of Training, proactively fostering a culture of continuous learning and professional development, ensuring solutions perform at or above key performance indicators.
About Us
As the nation’s leading outdoor remodeling company, System Pavers has been creating gorgeous, personalized living spaces that deliver quality, beauty, and durability we proudly stand behind. Since opening in 1992, more than 85,000 homeowners have trusted us to transform their outdoor lifestyles through remodels that add lasting value to their homes. As an established company with a reputation for stellar work, we’re looking forward to many more years of meeting and exceeding customer expectations as leaders in our industry.
We invite you to experience and become a part of our amazing culture as we help one another pave the way to personal and professional success. Join our energetic and positive team as we help guide homeowners through a rewarding outdoor remodeling journey.
Find out more about us by visiting our website or visiting our careers page, here.
Objectives
- Enhance Learning Culture: Cultivate a culture of learning by understanding the needs of the business and our trainees’ and employ effective training methodologies.
- Drive Measurable Results: Produce tangible, data-driven outcomes that align with System Pavers' objectives.
Responsibilities
Strategic Alignment and Planning
- Create and implement L&D strategies that align with business objectives and address both current and future skill gaps
- Collaborate with senior leaders to develop L&D initiatives in support of organizational priorities
Program Design and Delivery
- Develop and oversee Instructor-led training programs, workshops, e-learning modules and blended learning solutions
- Enhance employee skills, knowledge and performance through innovative training programs
Operational Management
- Manage ongoing and periodic L&D project plans, programs and results
- Maintain budgets, vendor relationships and learning technology platforms
Evaluation and Continuous Improvement
- Track and assess the effectiveness of training programs through metrics, feedback, and reporting tools, identifying and making adjustments as needed
- Conduct cost-benefit analyses to measure the ROI of training initiatives
Engagement and Culture
- Foster a culture of learning by promoting development opportunities and recognizing learning achievements
- Drive engagement and retention through meaningful learning opportunities
Key Competencies
- Communication
- Decision Making
- Strategic Thinking
- Critical Thinking
- Emotional Intelligence
- Team Talent Management
Requirements
- Bachelor’s degree in Business Administration, Human Resources, or a related field
- Minimum of 5 years of experience in L&D, training, talent management or similar role
- In-home sales experience is strongly preferred
- Proven track record in designing and delivering impactful training programs
- Ability to analyze data and provide actionable insights
- Outstanding written, verbal, and interpersonal communication skills
- Innovative, strategic thinker with fantastic organizational and time management skills
- Excellent problem-solving skills with the ability to multitask and adapt to changing priorities
- Ability to manage multiple projects simultaneously and meet deadlines
- Willingness to work remotely, in-office and/or to travel occasionally
- Additional certifications or qualifications in instructional design, coaching or managing projects is a plus
Our employees enjoy
- Competitive compensation between $67,500-$82,500 + annual discretionary bonus potential of 7.5%
- Full benefits including health, dental, vision, life, and a 401k
- Continuous education and career development
System Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants. System Pavers requires the satisfactory passing of a standard background check for all positions and a clean driving record when driving for the job is required.
