Willamette Graystone, LLC, a subsidiary of the QUIKRETE Companies, was founded in 1946 to fulfill building demands created by the post-war housing boom. Today, Willamette Graystone, LLC is a leading manufacturer of Concrete Masonry Units, interlocking concrete pavers, segmental retaining walls, stepping stones, and concrete septic tanks in the Pacific Northwest providing customers with a single-source for all purchasing, technical support and customer care needs. We invite you to join our team!

We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:

Work in a team-oriented environment where collaboration is a priority.
Achieve your professional goals without sacrificing the balance between work and life.
A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Willamette-Graystone you are responsible for:

Providing in-person and on-the-phone customer service to our contractors and customers.
Providing technical assistance for installing and maintaining the products we sell.
Creating accurate and complete invoices/sales orders.
Working with Outside Sales Representatives.
Ensuring customer satisfaction.
Maintaining knowledge of products and their applications.
Knowing competitor products.
Assisting with dispatching.
Scheduling deliveries.
Completing daily paperwork.

About You:

The ideal candidate for this role will have:

A basic knowledge of Microsoft Office programs.
Good organizational and communication skills,
Strong problem-solving skills.
Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple. Click on the “apply” button to get started or apply in person.

Hardscapes and Masonry is an equal opportunity employer committed to developing a workforce with well-qualified individuals without regard to their race, religion, color, sex, national origin, age, sexual orientation, gender, disability, veteran status or other protected characteristics. Hardscapes and Masonry is a drug-free workplace and conducts pre-employment testing as a condition of employment. If you are unable to apply online due to a disability, contact the Hardscapes and Masonry Recruiting team at 469-480-7311.

Willamette Graystone

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Customer Service Representative