Position Title: Dunkin' Crew Members & Shift Management - Henniker, NH

Franchise Organization: 89 Donuts, LLC
Location(s):
1805 Old Concord Road, Henniker, NH
54 Park Ave, Hopkinton, NH

Reports To: Restaurant Manager & Multi-Unit Manager

Overview
A Dunkin’ Crew Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

A Dunkin’ Restaurant Shift Leader and/or Restaurant Manager is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Management is responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities Include:

Perform all responsibilities of restaurant team members
Support the rest of the Management Team in meeting operational goals and execution
Ensure Brand standards are met throughout shift including preparation of food and beverages
Communicate shift priorities, goals and results to restaurant team members
Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Communicate clearly with the next Shift Leader to help prepare him/her for shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Provide great guest service and coaches other restaurant team members to do the same
Schedule restaurant team members for shifts
Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Education/Experience:

Previous experience in retail, restaurant or hospitality preferred.

Key Competencies

Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Ability to assist with training
Problem solving
Motivating others

© 2024 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin’ franchisees to help them design human resource programs for their employees.
Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.

Job Types: Full-time, Part-time

Pay: $15.00 - $19.00 per hour

Expected hours: 16 – 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid training

Shift:

8 hour shift
Day shift
Evening shift
Night shift

People with a criminal record are encouraged to apply

Application Question(s):

Do you have prior Dunkin' or other Quick Service Restaurant Experience?
Please list, if any, applicable management experience in your Work History.
Are you able to work weekends? If not both days, is there one you are available?

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Relocate:

Henniker, NH 03242: Relocate before starting work (Required)

Work Location: In person

89 Donuts, LLC

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Dunkin' Crew Members & Shift Management - Henniker, NH